Bismarck, N.D. — Bis-Man Transit has begun its public engagement process for an update to its Transit Development Plan, holding a community meeting at the Dream Center in Bismarck on Wednesday evening. The initial session aimed to gather feedback from residents on what aspects of the current system are working effectively and what areas require improvement.
This comprehensive study, undertaken every five years, commenced this summer and is anticipated to conclude within approximately a year. Planners are currently reviewing the entire Bis-Man Transit system, which includes the six fixed routes operating across both Bismarck and Mandan, paratransit operations, existing bus stops, and the various transfer hubs. The objective is to finalize the updated plan by next fall or early winter.
The planning process is designed to deeply examine how passengers currently navigate the transit system. It focuses on several key areas, including current routes, the ease and efficiency of transfers between buses, typical walking distances to bus stops, the strategic locations of existing bus stops, and the overall frequency of service provided to the community.
Community members shared their experiences and concerns at the initial meeting. For some riders, everyday accessibility remains a primary concern. Transit rider Mary Lou Konie highlighted an operational challenge, stating she finds it difficult because riders "have to ask to have the ramps put down," rather than them being deployed automatically. This specific rule presents a barrier for her in accessing the bus.
Other passengers pointed to the utility of digital tools in enhancing their daily travel experience. Transit rider Eric Erhart mentioned using the “Passio app,” noting that it assists him by allowing him to monitor the real-time location of buses, which helps in planning his commutes.
Beyond evaluating the current system, planners are also exploring potential investments in alternative service models. These considerations include microtransit and on-demand options, which could be implemented to more effectively meet the diverse regional transportation needs of residents in Burleigh and Morton counties.
Aaron Bartling, a project manager with Bolton & Menk, emphasized that input is sought from the entire community, not exclusively from daily transit commuters. Bartling underscored the importance of hearing from people who "don't use the transit system" to understand potential barriers that deter them and to identify how the updated plan might address these issues.
For community members who were unable to attend Wednesday’s initial session at the Dream Center, opportunities to provide feedback are still available. Residents can submit their comments and suggestions through an online survey and an an interactive map, ensuring broad community participation in shaping the future of Bis-Man Transit.
